Privacy Policy

1. Our Commitment to Your Privacy

At A1 Mobile Shop (“we”, “our”, or “us”), we value the trust you place in us when sharing your personal information. We operate with strict confidentiality regarding customer contact numbers, delivery addresses, and device data. We never sell, lease, or rent customer lists to third-party telemarketers.

2. Information We Collect

When you browse our storefront, order a smartphone, or submit a device buyback inquiry, we collect:

• Contact Details: Your name, phone number, email address, and Gorakhpur delivery address.
• Order Information: Products purchased, payment method (COD or online), and invoice details.
• Buyback Device Details: Model, condition, IMEI/serial number, and government-mandated proof of ownership for trade-ins.

3. Buyback 100% Data-Wiping Guarantee

Your privacy on traded-in devices is of paramount importance. Every smartphone, tablet, or smartwatch received through our buyback service undergoes certified factory data-reset procedures. We recommend that customers back up their data and sign out of personal accounts before pickup; our technicians will also physically verify that all accounts (Google, Apple ID, Samsung Account) are cleared.

4. Payment & Transaction Security

Online payments are processed securely through certified payment gateways. We do not store your credit card, debit card, or bank credentials on our local servers.

5. Contacting Our Data Officer

If you have questions about your personal data or wish to have your account details updated or deleted, reach out directly to: